How To Prevent Being a Victim Identity Theft
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How To Prevent Being a Victim Identity Theft
.by Brad Fields
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You've probably heard of identity theft by now.  After all, there's been a lot of news about the recent high-profile arrests of two Brooklyn men who allegedly obtained credit reports and other information about some of America's wealthiest individuals to access their brokerage, credit card, and bank accounts.  That even the rich are vulnerable demonstrates that no one is immune to identity theft.

But what is it?  Generally speaking, identity theft is a whole range of crimes that runs from stealing credit card numbers to concocting phony personas, complete with credit reports and college degrees.

For example, the officials who arrested the aforementioned suspects found a copy of Forbes' annual report on "the 400 richest people in America" in their possession.  Written into the margins were many of the wealthy persons' home addresses, bank account numbers, account balances and even their mothers' maiden names, which are often used as account passwords.  And no one suspected what was happening until the US brokerage firm Merrill Lynch received an e-mail requesting a US$10 million transfer from the account of Thomas Siebel (founder of the software firm Siebel Systems) into an account in Australia.  Since the transfer would have caused an overdraft in Mr. Siebel's Merrill Lynch account, the brokerage contacted him and discovered that he'd never made the request. Alerted, Merrill Lynch subsequently discovered similar requests on the accounts of other well-known clients and informed the authorities.

This incident is probably the biggest one yet in a growing epidemic of identity theft (a US federal crime since 1998). The Federal Trade Commission, charged with helping consumers whose identities have been misappropriated, originally received 100 to 200 calls a week when it opened its toll-free help lines in November 1999. Now it gets as many as 2,000 calls a week.

And according to a survey conducted by the California Public Interest Research Group and the Privacy Rights Clearinghouse in May 2000, American victims of identity theft spend an average of US$808 and 175 hours actively working to clean up their credit reports and other complications caused by this kind of crime.

The scariest thing about identity theft is that it can happen without your knowledge, it can continue for months before you (or anyone) finds out, and it can cost you an enormous amount of money, time, and stress to correct once you realize there's a problem. All this, and there's a good chance you'll never find out who ruined your good name, nor will you be able to guarantee whether or not it will ever happen again. 

What Is Identity Theft

Identity theft happens when a criminal uses your name, Social Security number (or its local equivalent), credit card number, and/or other pieces of your personal information to impersonate you.

Common frauds stemming from ID theft include: 
 

Opening a new credit card account by using your name, date of birth, and Social Security number. When they use their new credit card (and don't pay the past due charges) this account is now linked to your credit report and has an undesirable effect on your credit standings.

Opening a bank account in your name and writing bad checks on it.

Changing the mailing address for your existing credit card (usually with a phone call), and then making purchases on your account before you realize you're not receiving your credit card bills anymore. 

Creating counterfeit checks or debit cards to drain your existing bank accounts.

Establishing a cellular phone service in your name, and stiffing you with the bill.

Filing for bankruptcy under your name to avoid paying debts (or to avoid eviction), thus ruining your credit rating.

Buying cars by taking out auto loans in your name. 

Attributing earned income to your name for tax purposes, thus saddling you with an undeserved tax burden derived from income you never actually enjoyed.

How Identity Thieves Get What They Need To Hurt You

An identity thief can't do anything without your personal information, so they try to get hold of as many of your name, address, telephone number, social security number or equivalent (e.g. social insurance number), driver's license number, bank account number(s), credit card information, telephone calling card details, birth certificate, and passport number as they can get.

This can be accomplished by one or more of the following:
 

Stealing wallets & purses containing your identification and credit and bank cards.

Stealing mail, including bank and credit card statements, telephone calling cards, tax information, and pre-approved credit offers (don't ever throw these out without destroying them!)

Rummaging through your personal or business trash. 

Obtaining your credit report by posing as a landlord, employer, or similar party. 

Accessing your business or personnel records at work. 

Filling out a "change of address form" to divert your mail to another location.

Stealing personal information from your residence, either while breaking and entering or while visiting for what appear to be legitimate reasons. 

Stealing personal information you've shared with unsecure websites on the Internet. 

Hanging out around ATM's and noting card numbers, PIN's, and other important information as you use the ATM.

Posing as telemarketers to solicit personal information such as credit cards, or setting up fraudulent websites to accomplish the same goals.

Buying your personal information from "inside" sources such as list brokers.

Accessing Internet sites that allow customers to buy forms to make false driver's licenses, birth certificates, student IDs, concealed weapons permits, bartender cards and other types of identification materials. In 2000, about 30% of the false ID documents seized by the Florida Division of Alcoholic Beverages and Tobacco were obtained on the Internet, up from about 1% in 1999. The figure could rise to 60% in 2001.

One thing you should note from the above list is that "real- world" identity theft is still far more common than Internet identity theft, but Internet theft is growing rapidly.  Be sure to pay attention to "traditional" vulnerabilities such as your mail and garbage disposal as well, though.  Most identity thieves are not yet sophisticated enough to steal your online data, but almost anyone can sift through your garbage or solicit you over the phone.

How You Can Stop Identity Theft

Identity theft is a crime that cannot be totally prevented, because there is always some measurable risk that your personal information could somehow be misappropriated for fraudulent purposes. However, you can reduce your risk by adopting the following security measures into your daily routine:
 

Carefully review all your financial statements, utility bills, and phone bills. Report inaccuracies immediately to the relevant authorities and follow up until you're certain that the entry is corrected. Establishing a track record as a person who diligently pursues errors could help you if fraudulent transactions appear on your statements in the future. 

Check your credit reports from the credit agencies once a year. You should be watching for account numbers, addresses, and similar information you don't recall submitting.

Store your vital paperwork and data in secure locations.  If you leave your personal papers lying around where a casual visitor could see or steal them, you are asking for trouble.

All redundant financial paperwork should be shredded and also burnt before you toss it into the trash.  Use a cross-cut shredder for best results.

Pay attention to your billing cycles and follow up with creditors if your bills don't arrive. A missing credit card bill could mean an identity thief has taken over your account and changed your address.

Before disposal, wreck all used computer diskettes with a magnet and a knife.

Don't carry ID in your wallet or purse that you don't need. And try to minimize the number of credit cards, debit cards, telephone calling cards, ID cards, and store cards that you use.  The less you have, the less there is to steal.

Never carry your Personal Identification Numbers (PIN's) with your credit or debit cards.  If they're stolen or misplaced, a thief can get the cash out of your account so quickly that you could face substantial losses before you report the loss and freeze the account.

For extra security, try to change your PIN's regularly and also try to memorize all important numbers, including your Social Security number and similar data.

Be wary of nosy strangers while you're using your card at ATM's, when writing cheques, or while giving personal information over the phone. 

When shopping, destroy credit card carbons before leaving the store.

Purchase a secure mailbox that thieves will have difficulty opening. Also consider using a maildrop with no connection to your real address if you're very paranoid. 

Unless you initiated the call, and therefore know the identity of the individual answering the phone, don't give out personal or financial details over the phone.  If you are solicited over the phone, ask for a callback number and try to verify the legitimacy of the seller before doing business with a "cold caller."

Don't ever use your mother's maiden name in financial matters. This is such a common identifier that an identity thief could successfully impersonate you merely by providing this "confidential" information.

Avoid providing no more information than necessary when filling out Internet forms. For certain "required" fields, enter false information if this would not constitute fraud.  And never give out credit card info unless the web page is secure.  You can identify secure pages because they start with https:// not http://. 

Use PGP for sensitive emails.

I'm A Victim!  What Now?

If you have reason to believe that your personal information has been used to commit frauds in your name, enact the following steps immediately and keep a record of all your conversations and
correspondence.
 

Contact the fraud departments of the three major credit bureaus. Inform them that you're an identity theft victim and ensure that a "fraud alert" is placed on your file.  You also want to include a victim's statement asking that creditors telephone you before opening any new accounts or making any changes to your existing accounts.

Order copies of your credit reports from the credit bureaus. If you make your request in writing, they must give you a free copy if your report is inaccurate because of fraud. Look for fraudulent accounts opened in your name or unauthorized changes made to your existing accounts. Also, check the section that lists "inquiries." Where "inquiries" appear from the company(ies) that opened the fraudulent account(s), request that they be removed from your report.

After a few months, order new copies of all your credit reports to verify that the bureaus have correctly completed your instructions, and also to ensure no new fraudulent activity has occurred. 

Contact your creditors about any accounts that are fraudulent or have had fraudulent transactions made against them. Speak with the security or fraud department of each creditor, and follow up with a written letter. Notify credit card companies in writing because this provides you with the most protection under the law.

Immediately close any existing accounts you control that have been tampered with and open new ones with new PIN's and/or passwords.

File a report with either your local police or the local police in the area where the identity theft took place. The police can be reluctant to cooperate with this request because it is virtually impossible for them to build a case with identity theft, but be persistent.  Get notarized copies of the police report in case the bank, credit card company or other creditors need proof of the crime.

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For More Information

http://www.ftc.gov/bcp/conline/pubs/credit/idtheft.htm
http://www.usdoj.gov/criminal/fraud/idtheft.html
http://www.privacyrights.org/ 

Credit Rating Agencies

Equifax — www.equifax.com 
Reports: 800-685-1111 or write: 
P.O. Box 740241, Atlanta, GA 30374-0241 
Fraud: 800-525-6285 and write:
P.O. Box 740241, Atlanta, GA 30374-0241 

Experian — www.experian.com 
Reports: 888-EXPERIAN (397-3742) or write: 
P.O. Box 949, Allen TX 75013-0949 
Fraud: 888-EXPERIAN (397-3742) and write: 
P.O. Box 949, Allen TX 75013- 0949 

Trans Union — www.tuc.com 
Reports: 800-916-8800 or write: 
P.O. Box 1000, Chester, PA 19022 
Fraud: 800-680-7289 and write: 
Fraud Victim Assistance Division, 
P.O. Box 6790, Fullerton, CA 92634

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