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Stay in touch—top six communications options for global travelers
By Jason Gaspero
In 1996, while living in Paris, France, I´d often send postcards to friends and family back in the States to stay in touch. Occasionally, I´d make a long-distance phone call to say "Happy Birthday" or "Happy Holidays." But the call never lasted for more than a few minutes. Rates were too high. 

Fast forward 10 years. Now we´ve got more options for staying in touch than ever before. Here are today´s most effective methods of staying in touch while traveling overseas:

 

1. E-mail

Without question, e-mail is the most popular way to stay in touch. You can send and receive messages instantly, save and organize your messages, attach photos and other media files, and avoid paying postage or paper costs. 

All you pay for is the amount of time you spend on the Internet. Prices for Internet use vary considerably, depending on where you go. Expect to pay from about $3 for 15 minutes of usage (however, some establishments do offer free Internet access).

If you´re traveling with a wireless-enabled laptop, ask the front desk if the hotel has a "hotspot" or "Wi-Fi" access—an area where you can use a wireless-enabled device. You´ll often find a hotspot in hotel lobbies, as well as local coffee shops, restaurants, libraries, bookstores, and airports. Rates vary considerably, so it might pay to shop around a bit first if you know you´ll be online for some time.

The most popular free e-mail services are Hotmail (www.hotmail.com), Yahoo Mail (http://mail.yahoo.com), and Google´s webmail service, Gmail (www.gmail.com). These e-mail accounts are useful if you don´t maintain an account with an Internet Service Provider (ISP) back home. 

However, if you do maintain an account with a home ISP, there are two ways to check your e-mail abroad: 
First, if you´ve got a laptop and an Internet connection, you can continue to retrieve e-mails from your ISP account—just as you would back home. 

The second way is to use a public computer, log onto your home ISP website and check your e-mail through their web interface (if they offer web-based e-mail). 

For example, let´s say you subscribe to Road Runner High Speed Online, a popular cable Internet service (www.rr.com). If you want to check your messages in this e-mail account, log onto the Internet, visit www.rr.com, enter your username and password, and check your RoadRunner e-mail. A drawback of the web interface, however, is that it won´t save your send and retrieve records like Outlook does.

Even though hotspots, business centers, and cyber cafés with high-speed Internet connections are more prevalent than in the past, "dial-up" (accessing the Internet via phone lines) isn´t dead—just yet. According to Lee Harrison, International Living´s Latin American Editor—and "resident guru" of communications technology, dial-up can in handy if you´re in a pinch.

"Something I´ve continued to use while traveling all these years is America Online, since they have local dial-up numbers all over the world," says Lee. "Just recently in Ireland, I used AOL´s local number in Dublin because the hotel I was staying in didn´t have Internet service. Of course, if you´ve got a hotspot or Internet hook-up, that´s better. But at least five times per year, I resort to AOL´s dial-up." For more information, see: www.aol.com.

How to set up your own portable global office 
What you´ll need:
1. A free e-mail account - (www.hotmail.com, www.yahoo.com, www.gmail.com )

2. Worldwide phone and fax numbers 
Collect all important phone and fax numbers
Save them to your hard drive on your computer
Back it up on a CD
Print two hard copies and file them away

3. A permanent postal address
Go to the post office with a photo ID
Request a P.O. Box number
Complete the necessary forms 
Pay six months in advance, plus a deposit for the keys
Arrange for all your mail to be sent to this address—bank statements, personal correspondence, subscriptions, deliveries, etc.
Arrange for the P.O. Box operator to forward the items (however frequently you desire) to wherever you want them to be 
Pay postage for forwarding, which will depend on the volume of mail (ask the post office for details)
For more information, visit www.usps.com 

4. A callback service
Set up an account at www.kallback.com

5. Online banking capabilities
Check with your bank and make sure they have online banking

6. An online brokerage account
See: www.sharebuilder.com, www.etrade.com, or www.ameritrade.com

 

2. Cell phones

If you want to use a mobile phone when you´re overseas, you´ll need a GSM-enabled phone and a SIM card—which you can get at most mobile phone retail stores in the States. "My GSM-enabled phone (a Nokia) cost me $80, but you can get one for as little as $39," says Lee. 

SIM cards (which are about the size of a thumbnail) are easy to purchase overseas. You´ll often find them for sale at mobile phone retail stores, newsagents, and convenience stores for $15 to $20.

Don´t throw out your SIM card once you leave the country. You may be able to use it again when you return. For example, I keep SIM cards for France, Spain, Portugal, and the UK. Each time I return to one of these countries, I use the appropriate SIM card. This allows me to make local calls at local rates within that country. Note, however, that providers will likely cancel your number if it´s not being used. Alternatively, you can bring an old mobile phone that you don´t use anymore, visit a mobile phone provider after you´ve arrived in your new country, and ask them to activate it. Some places will do it for free, while others will charge you for registering your phone´s ESN (Electronic Serial Number) on their network. The charge is normally less than $20. 

Although rates for phone calls on a GSM phone can be expensive, the use of Short Messaging Service (SMS, or text messaging) is a cheap alternative. Using the keys of your mobile phone, you can send and receive text messages. Sending an SMS costs around 10 cents, though rates vary. 

Note: if you plan on renting a car, ask if they offer the use of a mobile phone with the rental. This is becoming more common—and it´s often the most convenient and least expensive overseas mobile phone option.

A good source for more information about using your mobile phone overseas is: www.telestial.com. To get cheap international rates from your mobile phone, see: www.gorillamobile.com. And, if you´re interested in renting a cell phone overseas, visit: www.smartcoms.com

 

3. VoIP 

Voice over Internet Protocol (VoIP) is a cost-effective alternative to traditional phone calls. This technology allows you to engage in voice conversations over the Internet, using your computer instead of a traditional telephone. To use VoIP, you´ll need a headset with a microphone/boom (expect to pay around $20 for a basic headset and microphone combo at stores like Radio Shack and CompUSA). You´ll also need a reliable connection to the Internet (the faster, the better). Once you have your headset, go to www.skype.com , www.net2phone.com , or www.deltathree.com to sign up for a free account. 

Calls are free if you connect with another person using the same service (this is commonly known as a "PC-to-PC" call). However, if you call someone who doesn´t have a VoIP account (i.e. to their land line or mobile phone) you´ll still only pay a small price per minute. For example, let´s say you´re in Thailand and you want to make a call to a land line in the USA using a "PC to Phone" service. Using Skype, you´d pay $0.021 cents a minute. DeltaThree would cost you $0.023 a minute, and Net2Phone sets you back $0.039 a minute. 

"In my opinion, DeltaThree is best at calling landlines, and has a good online directory. From where I call, they have the cheapest rates to a land line," says Lee. "Net2phone works best when the Internet is busy, and performs well with dial-up. And Skype works great from PC-to-PC, often better than a land line. I use all three. The software is free, and the rates are cheap." 

Two other VoIP services are Vonage (www.vonage.com) and Voyze (www.voyze.com). What makes these different is that you don´t need a computer to use them—all you need is a broadband Internet connection, a special adapter, a calling plan, and a regular land line phone. 

Vonage´s "Basic 500" plan gives you 500 minutes of local and long distance calling to anywhere in the U.S. (including Puerto Rico) and Canada—for $14.99. Other helpful Vonage features include Voice Mail, Caller-ID, Three-Way Calling, and "Take Vonage With You"—a feature that allows you to make and receive calls with the same phone number from anywhere in the world. 

Using Vonage, an international call to the U.K. costs 4 cents a minute; Australia—5  cents a minute; Argentina—7 cents a minute; and South Africa—9 cents a minute. Vonage doesn´t charge any connection fees—and calls to Canada and the United States are considered local.

Voyze is similar to Vonage in many respects. However, you can sign up for Voyze´s "My World" Plan for free—and there are no monthly fees. Once you´re signed up, you can make international calls to the U.K. for 10 cents a minute; Australia for 3.9 cents a minute; Argentina for 3.9 cents a minute; and South Africa for 14 cents a minute. You´ll save money with Voyze if you´re making and receiving many calls from one country in particular. Let´s say that you live in Merida, Mexico, and most of your friends and family live in San Francisco, California. 

For $19.99 a month, Voyze will give you a local San Francisco number that you can use in Merida. You can then make and receive calls as if they were local. Voyze also has a "family network plan." Calls are free if you´re calling someone who also uses the Voyze network.

An interesting way to stay in touch…
www.eKit.com is a global provider of integrated communications and Internet services, designed to keep travelers in touch. It touts itself as "the global calling card with more…" 

eKit provides a suite of travel communication services including mobile phones, SIM cards, global calling cards, and web based solutions. These services are accessible worldwide from more than 151 countries.

According to its website, benefits of subscribing to eKit include:

  • Savings of up to 70% on international calls and mobile roaming rates
  • Make calls from 151 countries to anywhere in the world
  • Recharge anywhere, anytime—over the phone or Internet
  • Family and friends can leave you messages for free no matter where you are, and can call you toll-free
  • Your choice of 50 or 100MB storage 
  • Your choice of 3 or 5MB attachments
  • SPAM filtering and virus protection
  • Receive travel, legal, and medical assistance where and when you need it
  • Record vital travel details in your own secure travel vault
  • Store documents online and retrieve them 24/7
  • Receive government travel alerts
  • Save up to 50% on worldwide travel insurance
  • Receive coverage for your digital camera, iPod, and laptop
As always, make sure to read the fine print before joining. To learn more, visit: www.ekit.com. 
 
4. International calling cards
You can call overseas using an international calling card for just pennies a minute—compared to dollars per minute with a mobile phone. 
It makes sense to pick one of these up as soon as you arrive. They can save you a lot of money.

You can purchase calling cards online or buy them in-country at places like newsstands, long-distance calling centers, and convenience stores.

To get an idea of rates, see: http://www.besttelephonerates.com/. 

Tip: Make sure you get a calling card with no connection fee. Some cards promise a low rate per minute, but charge you up to $1 or more to connect your call. There can also be other "hidden" charges. Read the fine print. Plus, never use a call center that takes your Visa or MasterCard. Using one of these services, Lee tells us that he paid $49 for a two-minute call from Ireland to Ecuador recently. 

5. Web video chat 
This technology allows you to see the person you´re communicating with—in real time—on your computer screen. 
You´ll need a connection to the Internet and a webcam (if you´re traveling with a laptop, you can buy a decent webcam for around $50 at most computer/electronics stores). And, even if you don´t have a webcam, many Internet cafés now have this technology. 
You can sign up for a free account at www.messenger.msn.com or www.messenger.yahoo.com. It´s easy to get the hang of—and really makes an impact the first time you use it—especially if you have voice capabilities enabled (both MSN Messenger and Yahoo Messenger allow you to speak to the person on the screen as well—you´ll need a headphone/microphone set for this). 

6. Instant messaging
Instant messaging is an efficient and cost-effective way to communicate—in real time—without the more expensive fees associated with phone calls. It´s free to sign up for—you pay for Internet access. To sign up, go to: www.icq.com, www.messenger.msn.com, www.aim.com, http://messenger.yahoo.com/ or www.google.com/talk/. 

With MSN Messenger and Yahoo Messenger, you can use voice and video. (See: "Web video chat" above). 
...

Subscriptions Are A Bargain!
This article is excerpted from International Living Newsletter - You can subscribe to International Living to receive their great newsletter delivered right to your door
Call home for free - by Lynn Chestnutt -  Here at Rancho Santana, on the Pacific Coast of Nicaragua, I don´t have to worry that my cellphone is out of coverage. Nor am I concerned about the astronomical cost of a landline call to my home in Ireland. I´m talking to my friends and family for free. And, no matter where you are in the world, you can do the same—any day of the week at any time of day. 

All you—and your friends at the other end—need is:

1. A computer with Internet connection—my laptop connects via Rancho Santana´s wireless network. 

2. Headphones and a microphone—you can pick up a headset, with built-in mic, for about $20 at Radio Shack.

3. VoIP software—I use Skype (www.skype.com), but you may find another program that works better for your needs. Skype is free to download and completely user-friendly. You don´t even need a telephone number to make it work—register your e-mail address and you´re all set to go. (Think of it as Instant Messenger, with voice instead of text.)

..
But, what if your mom doesn´t have these essential ingredients?... For keeping in touch with your less-technical buddies, Skype offers two additional services. While both are paid services, you will still make significant savings.

SkypeOut allows you to call a normal landline or mobile phone from your computer. Simply top up your Skype account with an amount of credit ($12 is the minimum), and you can call a U.S landline for just two cents per minute. Two cents is the fixed-rate charge to call the U.S., no matter where in the world you are. If you call a U.S. mobile phone with SkypeOut, you won´t pay extra, since US mobile phone users pay for incoming calls.

However, using SkypeOut to call a mobile phone can get much more expensive – if you´re calling certain countries. For example, if you call a landline in Ireland using SkypeOut, you´ll pay only 2.1 cents a minute. But if you use SkypeOut to call someone´s mobile phone in Ireland, you´ll pay 19.7 cents a minute – almost 10 times more! Make sure to check the rates before you start making calls.

With SkypeIn, you buy a "local" telephone number that your friends can reach you at. If you´re in Nicaragua, for example, you can buy a New York telephone number, so your friends and family in New York can talk to you for the cost of a local call. A SkypeIn telephone number costs $12 for three months, or you can buy a one-year subscription for $36. 

To put these costs in perspective: a regular cellphone call from Nicaragua to the U.S. costs about 35 cents a minute; a landline call costs from 70 cents a minute.

Is there a catch? None that I´ve found. One slight limitation is that the "line" cannot take two voices at once—that is, voices from opposite ends. You need to allow ample time for your friend to finish speaking, before jumping in. But, at zero cent a minute, you´ll find patience comes quite naturally.
.

Read more International Living Articles here for FREE. International Living publishes several free e-mail newsletters about retiring, living, and traveling overseas. Kathleen Peddicord recommends: IL Postcards, a daily publication on the world´s best travel and retirement opportunities. Click here to subscribe to International Living
 
 
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