Stay
in touch—top six communications options for global travelers
By Jason
Gaspero
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| In 1996, while
living in Paris, France, I´d often send postcards to friends and family
back in the States to stay in touch. Occasionally, I´d make a long-distance
phone call to say "Happy Birthday" or "Happy Holidays." But the call never
lasted for more than a few minutes. Rates were too high.
Fast forward
10 years. Now we´ve got more options for staying in touch than ever before.
Here are today´s most effective methods of staying in touch while traveling
overseas: |
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1.
E-mail
Without question,
e-mail is the most popular way to stay in touch. You can send and receive
messages instantly, save and organize your messages, attach photos and
other media files, and avoid paying postage or paper costs.
All you pay
for is the amount of time you spend on the Internet. Prices for Internet
use vary considerably, depending on where you go. Expect to pay from about
$3 for 15 minutes of usage (however, some establishments do offer free
Internet access).
If you´re traveling
with a wireless-enabled laptop, ask the front desk if the hotel has a "hotspot"
or "Wi-Fi" access—an area where you can use a wireless-enabled device.
You´ll often find a hotspot in hotel lobbies, as well as local coffee shops,
restaurants, libraries, bookstores, and airports. Rates vary considerably,
so it might pay to shop around a bit first if you know you´ll be online
for some time.
The most popular
free e-mail services are Hotmail (www.hotmail.com), Yahoo Mail (http://mail.yahoo.com),
and Google´s webmail service, Gmail (www.gmail.com). These e-mail accounts
are useful if you don´t maintain an account with an Internet Service Provider
(ISP) back home.
However, if
you do maintain an account with a home ISP, there are two ways to check
your e-mail abroad:
First, if
you´ve got a laptop and an Internet connection, you can continue to retrieve
e-mails from your ISP account—just as you would back home.
The second
way is to use a public computer, log onto your home ISP website and check
your e-mail through their web interface (if they offer web-based e-mail).
For example,
let´s say you subscribe to Road Runner High Speed Online, a popular cable
Internet service (www.rr.com). If you want to check your messages in this
e-mail account, log onto the Internet, visit www.rr.com, enter your username
and password, and check your RoadRunner e-mail. A drawback of the web interface,
however, is that it won´t save your send and retrieve records like Outlook
does.
Even though
hotspots, business centers, and cyber cafés with high-speed Internet
connections are more prevalent than in the past, "dial-up" (accessing the
Internet via phone lines) isn´t dead—just yet. According to Lee Harrison,
International Living´s Latin American Editor—and "resident guru" of communications
technology, dial-up can in handy if you´re in a pinch.
"Something
I´ve continued to use while traveling all these years is America Online,
since they have local dial-up numbers all over the world," says Lee. "Just
recently in Ireland, I used AOL´s local number in Dublin because the hotel
I was staying in didn´t have Internet service. Of course, if you´ve got
a hotspot or Internet hook-up, that´s better. But at least five times per
year, I resort to AOL´s dial-up." For more information, see: www.aol.com. |
| How
to set up your own portable global office |
What
you´ll need:
1. A free
e-mail account - (www.hotmail.com, www.yahoo.com, www.gmail.com )
2. Worldwide
phone and fax numbers
Collect all
important phone and fax numbers
Save them
to your hard drive on your computer
Back it up
on a CD
Print two
hard copies and file them away
3. A permanent
postal address
Go to the
post office with a photo ID
Request a
P.O. Box number
Complete the
necessary forms
Pay six months
in advance, plus a deposit for the keys
Arrange for
all your mail to be sent to this address—bank statements, personal correspondence,
subscriptions, deliveries, etc.
Arrange for
the P.O. Box operator to forward the items (however frequently you desire)
to wherever you want them to be
Pay postage
for forwarding, which will depend on the volume of mail (ask the post office
for details)
For more information,
visit www.usps.com
4. A callback
service
Set up an
account at www.kallback.com
5. Online
banking capabilities
Check with
your bank and make sure they have online banking
6. An online
brokerage account
See: www.sharebuilder.com,
www.etrade.com, or www.ameritrade.com |
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2. Cell phones
If you want
to use a mobile phone when you´re overseas, you´ll need a GSM-enabled phone
and a SIM card—which you can get at most mobile phone retail stores in
the States. "My GSM-enabled phone (a Nokia) cost me $80, but you can get
one for as little as $39," says Lee.
SIM cards (which
are about the size of a thumbnail) are easy to purchase overseas. You´ll
often find them for sale at mobile phone retail stores, newsagents, and
convenience stores for $15 to $20.
Don´t throw
out your SIM card once you leave the country. You may be able to use it
again when you return. For example, I keep SIM cards for France, Spain,
Portugal, and the UK. Each time I return to one of these countries, I use
the appropriate SIM card. This allows me to make local calls at local rates
within that country. Note, however, that providers will likely cancel your
number if it´s not being used. Alternatively, you can bring an old mobile
phone that you don´t use anymore, visit a mobile phone provider after you´ve
arrived in your new country, and ask them to activate it. Some places will
do it for free, while others will charge you for registering your phone´s
ESN (Electronic Serial Number) on their network. The charge is normally
less than $20.
Although rates
for phone calls on a GSM phone can be expensive, the use of Short Messaging
Service (SMS, or text messaging) is a cheap alternative. Using the keys
of your mobile phone, you can send and receive text messages. Sending an
SMS costs around 10 cents, though rates vary.
Note: if you
plan on renting a car, ask if they offer the use of a mobile phone with
the rental. This is becoming more common—and it´s often the most convenient
and least expensive overseas mobile phone option.
A good source
for more information about using your mobile phone overseas is: www.telestial.com.
To get cheap international rates from your mobile phone, see: www.gorillamobile.com.
And, if you´re interested in renting a cell phone overseas, visit: www.smartcoms.com |
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3.
VoIP
Voice over
Internet Protocol (VoIP) is a cost-effective alternative to traditional
phone calls. This technology allows you to engage in voice conversations
over the Internet, using your computer instead of a traditional telephone.
To use VoIP, you´ll need a headset with a microphone/boom (expect to pay
around $20 for a basic headset and microphone combo at stores like Radio
Shack and CompUSA). You´ll also need a reliable connection to the Internet
(the faster, the better). Once you have your headset, go to www.skype.com
, www.net2phone.com , or www.deltathree.com to sign up for a free account.
Calls are free
if you connect with another person using the same service (this is commonly
known as a "PC-to-PC" call). However, if you call someone who doesn´t have
a VoIP account (i.e. to their land line or mobile phone) you´ll still only
pay a small price per minute. For example, let´s say you´re in Thailand
and you want to make a call to a land line in the USA using a "PC to Phone"
service. Using Skype, you´d pay $0.021 cents a minute. DeltaThree would
cost you $0.023 a minute, and Net2Phone sets you back $0.039 a minute.
"In my opinion,
DeltaThree is best at calling landlines, and has a good online directory.
From where I call, they have the cheapest rates to a land line," says Lee.
"Net2phone works best when the Internet is busy, and performs well with
dial-up. And Skype works great from PC-to-PC, often better than a land
line. I use all three. The software is free, and the rates are cheap."
Two other VoIP
services are Vonage (www.vonage.com) and Voyze (www.voyze.com). What makes
these different is that you don´t need a computer to use them—all you need
is a broadband Internet connection, a special adapter, a calling plan,
and a regular land line phone.
Vonage´s "Basic
500" plan gives you 500 minutes of local and long distance calling to anywhere
in the U.S. (including Puerto Rico) and Canada—for $14.99. Other helpful
Vonage features include Voice Mail, Caller-ID, Three-Way Calling, and "Take
Vonage With You"—a feature that allows you to make and receive calls with
the same phone number from anywhere in the world.
Using Vonage,
an international call to the U.K. costs 4 cents a minute; Australia—5
cents a minute; Argentina—7 cents a minute; and South Africa—9 cents a
minute. Vonage doesn´t charge any connection fees—and calls to Canada and
the United States are considered local.
Voyze is similar
to Vonage in many respects. However, you can sign up for Voyze´s "My World"
Plan for free—and there are no monthly fees. Once you´re signed up, you
can make international calls to the U.K. for 10 cents a minute; Australia
for 3.9 cents a minute; Argentina for 3.9 cents a minute; and South Africa
for 14 cents a minute. You´ll save money with Voyze if you´re making and
receiving many calls from one country in particular. Let´s say that you
live in Merida, Mexico, and most of your friends and family live in San
Francisco, California.
For $19.99
a month, Voyze will give you a local San Francisco number that you can
use in Merida. You can then make and receive calls as if they were local.
Voyze also has a "family network plan." Calls are free if you´re calling
someone who also uses the Voyze network. |
| An
interesting way to stay in touch… |
| www.eKit.com
is a global provider of integrated communications and Internet services,
designed to keep travelers in touch. It touts itself as "the global calling
card with more…"
eKit provides
a suite of travel communication services including mobile phones, SIM cards,
global calling cards, and web based solutions. These services are accessible
worldwide from more than 151 countries.
According to
its website, benefits of subscribing to eKit include:
- Savings of up
to 70% on international calls and mobile roaming rates
- Make calls from
151 countries to anywhere in the world
- Recharge anywhere,
anytime—over the phone or Internet
- Family and friends
can leave you messages for free no matter where you are, and can call you
toll-free
- Your choice of
50 or 100MB storage
- Your choice of
3 or 5MB attachments
- SPAM filtering
and virus protection
- Receive travel,
legal, and medical assistance where and when you need it
- Record vital travel
details in your own secure travel vault
- Store documents
online and retrieve them 24/7
- Receive government
travel alerts
- Save up to 50%
on worldwide travel insurance
- Receive coverage
for your digital camera, iPod, and laptop
As always, make
sure to read the fine print before joining. To learn more, visit: www.ekit.com. |
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4. International
calling cards
You can call
overseas using an international calling card for just pennies a minute—compared
to dollars per minute with a mobile phone.
It makes sense
to pick one of these up as soon as you arrive. They can save you a lot
of money.
You can purchase
calling cards online or buy them in-country at places like newsstands,
long-distance calling centers, and convenience stores.
To get an idea
of rates, see: http://www.besttelephonerates.com/.
Tip: Make sure
you get a calling card with no connection fee. Some cards promise a low
rate per minute, but charge you up to $1 or more to connect your call.
There can also be other "hidden" charges. Read the fine print. Plus, never
use a call center that takes your Visa or MasterCard. Using one of these
services, Lee tells us that he paid $49 for a two-minute call from Ireland
to Ecuador recently.
5. Web video
chat
This technology
allows you to see the person you´re communicating with—in real time—on
your computer screen.
You´ll need
a connection to the Internet and a webcam (if you´re traveling with a laptop,
you can buy a decent webcam for around $50 at most computer/electronics
stores). And, even if you don´t have a webcam, many Internet cafés
now have this technology.
You can sign
up for a free account at www.messenger.msn.com or www.messenger.yahoo.com.
It´s easy to get the hang of—and really makes an impact the first time
you use it—especially if you have voice capabilities enabled (both MSN
Messenger and Yahoo Messenger allow you to speak to the person on the screen
as well—you´ll need a headphone/microphone set for this).
6. Instant
messaging
Instant messaging
is an efficient and cost-effective way to communicate—in real time—without
the more expensive fees associated with phone calls. It´s free to sign
up for—you pay for Internet access. To sign up, go to: www.icq.com, www.messenger.msn.com,
www.aim.com, http://messenger.yahoo.com/ or www.google.com/talk/.
With MSN Messenger
and Yahoo Messenger, you can use voice and video. (See: "Web video chat"
above).
...
This article is
excerpted from International Living Newsletter - You can subscribe to International
Living to receive their great newsletter delivered right to your door |
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| Call home for free
- by Lynn Chestnutt - Here at Rancho Santana, on the Pacific
Coast of Nicaragua, I don´t have to worry that my cellphone is out of coverage.
Nor am I concerned about the astronomical cost of a landline call to my
home in Ireland. I´m talking to my friends and family for free. And, no
matter where you are in the world, you can do the same—any day of the week
at any time of day.
All you—and your friends at the other
end—need is:
1. A computer with Internet connection—my
laptop connects via Rancho Santana´s wireless network.
2. Headphones and a microphone—you
can pick up a headset, with built-in mic, for about $20 at Radio Shack.
3. VoIP software—I use Skype (www.skype.com),
but you may find another program that works better for your needs. Skype
is free to download and completely user-friendly. You don´t even need a
telephone number to make it work—register your e-mail address and you´re
all set to go. (Think of it as Instant Messenger, with voice instead of
text.) |
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But, what if your mom doesn´t have
these essential ingredients?... For keeping in touch with your less-technical
buddies, Skype offers two additional services. While both are paid services,
you will still make significant savings.
SkypeOut allows you to call a normal
landline or mobile phone from your computer. Simply top up your Skype account
with an amount of credit ($12 is the minimum), and you can call a U.S landline
for just two cents per minute. Two cents is the fixed-rate charge to call
the U.S., no matter where in the world you are. If you call a U.S. mobile
phone with SkypeOut, you won´t pay extra, since US mobile phone users pay
for incoming calls.
However, using SkypeOut to call a
mobile phone can get much more expensive – if you´re calling certain countries.
For example, if you call a landline in Ireland using SkypeOut, you´ll pay
only 2.1 cents a minute. But if you use SkypeOut to call someone´s mobile
phone in Ireland, you´ll pay 19.7 cents a minute – almost 10 times more!
Make sure to check the rates before you start making calls.
With SkypeIn, you buy a "local" telephone
number that your friends can reach you at. If you´re in Nicaragua, for
example, you can buy a New York telephone number, so your friends and family
in New York can talk to you for the cost of a local call. A SkypeIn telephone
number costs $12 for three months, or you can buy a one-year subscription
for $36.
To put these costs in perspective:
a regular cellphone call from Nicaragua to the U.S. costs about 35 cents
a minute; a landline call costs from 70 cents a minute.
Is there a catch? None that I´ve
found. One slight limitation is that the "line" cannot take two voices
at once—that is, voices from opposite ends. You need to allow ample time
for your friend to finish speaking, before jumping in. But, at zero cent
a minute, you´ll find patience comes quite naturally.
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