you want our attention? We'd like to respond. We believe
that too many websites have bad or non-existent service departments, and
we know that it is extremely frustrating to be ignored or treated poorly
when you're trying to contact a service department online. We therefore
try extra hard to assist our visitors and we really do want to assist you,
but if you send the information to the wrong department it's like putting
a letter in a bottle and dropping it into the ocean — hoping that somehow
it will reach the right destination. Our service staff are located on three
continents, not in one office - get your message to the right department
by choosing the right category! We realize you are in a hurry, everyone
is, but if you don't contact the right department you will merely be wasting
your efforts to contact us and making our job tougher; if not impossible.
We want to help, for us to do so the right department needs to receive
your contact information. Take a moment and do it right, and in return
we'll do our best to provide courteous and prompt customer service.